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Old 09-20-2012, 07:08 PM   #1357
theholycow
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Quote:
Originally Posted by Juan! View Post
The only trouble I've heard that wasn't fixed by the above steps were some XP machines where Sophos completely hosed itself. Won't even uninstall or anything
My instructions should fix it. If not, check this:
http://www.sophos.com/en-us/support/...se/118311.aspx
Quote:
Reprotect the endpoint from the Enterprise Console. If this fails:
Copy the contents of the SAU folder from the distribution location established above to the local cache folder.
For example \\SERVERNAME\SophosUpdate\CIDs\S000\SAVSCFXP\SAU\ to C:\ProgramData\Sophos\AutoUpdate\Cache\sau (path may vary according to your operating system).
Attempt a reprotect of the client again.
If THAT fails, try this:
http://www.sophos.com/en-us/support/...se/118315.aspx
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