I get to fix it on all the computers in our office since all the techs are taking care of user computahs.
These are the instructions we are using:
Quote:
A) Disable On-Access Scanning
1) Right-click the Sophos shield and select 'Open Sophos Anti-Virus'.
2) Click Configure (in the top menu)
3) Select Anti-Virus -> On-Access Scanning
4) remove the check from 'Enable on-access scanning for this computer
5) click Apply
B) Remove Items from Quaratine
1) Under Anti-virus and HIPS select 'Manage quarantine items'
2) Select the items marked as Updater-B virus
3) Click 'Clear from list'
4) confirm and apply
C) Update Sophos
1) Right-click the Sophos shield and select 'Update Now'
2) Confirm the System update Appears.
D) Check for javab-jd.ide
1) Right-click the Sophos shield and select 'Open Sophos Anti-Virus'.
2) Click 'View Product Information' <-- left hand column
*note there could be a long delay depending on computer
3) Find 'Detection Identities' in the list and confirm you see javab-jd.ide
E) Re-Enable On Access Scanning
(reverse from Step A)
F) Reboot
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